Lab Equipment of Bangladesh - Online Delivery Terms & Conditions

Welcome to Lab Equipment of Bangladesh, your trusted source for a wide range of scientific laboratory equipment and supplies. We are committed to providing you with a seamless online shopping experience. Please read the following delivery terms and conditions carefully before placing your order.

1. Ordering Process:

1.1. Browse our online catalog and select the desired laboratory equipment and products.

1.2. Add the chosen items to your cart and proceed to checkout.

1.3. Provide accurate contact information, shipping address, and payment details during the checkout process.

2. Shipping:

2.1. We offer shipping within Bangladesh to the locations covered by our delivery partners.

2.2. Shipping charges will be calculated based on the weight, dimensions, and destination of the order. The charges will be displayed during the checkout process.

2.3. Orders will be shipped through reputable courier services to ensure timely and secure delivery.

2.4. Estimated delivery times will be provided during the checkout process and may vary based on your location and the availability of the products.

3. Delivery:

3.1. We strive to process and dispatch orders as quickly as possible, usually within 1-3 business days from the date of order confirmation.

3.2. Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information to monitor the delivery status of your package.

3.3. It is important to provide accurate and complete shipping details to ensure successful delivery. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

4. Delivery Acceptance:

4.1. Upon receiving your order, please inspect the package for any signs of damage during transit.

4.2. If you notice any visible damage to the package, you have the right to reject the delivery. In such cases, please inform us immediately.

4.3. If the packaging appears intact but the contents are damaged, please contact our customer support within 48 hours of receiving the order. We may require photographic evidence of the damage for investigation purposes.

5. Returns and Exchanges:

5.1. If you receive a damaged or defective item, please contact our customer support within 7 days of delivery to initiate a return or exchange process.

5.2. We will arrange for the return of the damaged item and, depending on the situation, offer a replacement, refund, or exchange.

6. Cancellations:

6.1. Cancellation requests can be made within 24 hours of placing the order. After this period, we may not be able to accommodate cancellations due to the quick processing of orders.

7. Payment:

7.1. We accept various online payment methods, including credit/debit cards, mobile banking, and online wallet services.

7.2. All payments are processed securely through trusted payment gateways to protect your financial information.

By placing an order with Lab Equipment of Bangladesh, you acknowledge that you have read and agree to these online delivery terms and conditions. These terms are subject to change without prior notice, and any updates will be reflected on our website.

If you have any questions or concerns, please feel free to contact our customer support team. Thank you for choosing us as your lab equipment provider.